Privacy Policy

Privacy Policy

Effective Date: 15 May 2025

Needsync Foundation (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and store your information when you use our website https://needsyncfoundation.org, contact us, or engage with our services. It complies with the Information Technology Act, 2000 (India), including the relevant data protection rules, and aligns with global best practices such as the GDPR where applicable.

Who We Are

Needsync Foundation is a registered non-profit organisation headquartered at Dahisar Bridge – St George Church, Mandapeshwar, Dahisar West, Mumbai, Maharashtra 400068. We help companies deliver measurable, compliant, and high-impact CSR projects. For queries related to data protection, you may contact us at info@needsyncfoundation.org or call +91-9987154568.

Scope of This Policy

This policy applies to all visitors of our website, CSR partners, donors, volunteers, vendors, and beneficiaries (in specific projects involving direct data collection). It governs data collected through our website, contact forms, events, campaigns, surveys, and digital interactions.

What Data We Collect

We may collect personal data that you voluntarily provide or that is automatically collected during your interaction with our website or services.

Personal Identification Details may include your name, email, phone number, organisation, and designation.

Volunteering and Participation Data may include your areas of interest, skills, availability, and emergency contact details.

Website and Analytics Data may include your IP address, browser type, pages visited, device information, and session data, collected via cookies or analytics tools.

Sensitive Personal Data, only where required for specific programmes, may include gender, age, caste/community (for reporting), or health data. Such data is collected only with explicit, informed consent.

How We Collect Data

We collect data directly through contact forms, volunteering registration, surveys, or email communication. Additionally, cookies and analytics tools may automatically collect technical usage data when you browse our website. In some cases, data may be shared with us by our partner organisations or field teams with proper consent.

Legal Basis for Processing

We process your personal data based on one or more of the following legal bases: consent, contractual necessity, legitimate interest, or legal obligation. For example, we use consent to send newsletters, legitimate interest to track website performance, and legal obligation for CSR audit and reporting.

How We Use Your Data

We use your personal data to communicate with you, respond to queries, process volunteering applications, report CSR project outcomes, improve our website experience, send relevant updates or newsletters, and comply with applicable legal requirements. In projects involving community beneficiaries, data may also be used for monitoring impact, research, or training purposes, with safeguards.

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with trusted third parties including our employees, CSR partners, field teams, or service providers who support our operations. These parties are contractually bound to confidentiality and data protection obligations. We may disclose data if required by law, regulation, or government authority.

Data Retention

We retain personal data only for as long as it is required to fulfil the purpose for which it was collected, or as mandated by law. Once no longer required, personal data is securely deleted, anonymised, or archived based on our data retention protocols.

Your Data Rights

You have the right to access, update, correct, or delete your personal data, object to its use, or withdraw your consent at any time. You may also request a copy of the data we hold about you. To exercise your rights, contact us at info@needsyncfoundation.org. We aim to respond to such requests within a reasonable time.

Data Security

We implement appropriate security measures including SSL encryption, access controls, password protection, regular audits, and role-based access to ensure your data is safe. While we follow best practices, we cannot guarantee absolute security and urge users to be cautious when sharing sensitive information online.

Cookies and Tracking

We use cookies to improve website functionality and analyse user engagement. Cookies help us understand how users navigate our website, which pages are visited, and how we can improve the experience. You may disable cookies through your browser settings, although this may affect some features of the website.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy practices, or security of such third-party sites. We recommend reviewing their privacy policies before sharing any information.

Children’s Data

We do not knowingly collect personal data from children under the age of 18 unless required for a specific CSR initiative, in which case we obtain verified parental or guardian consent and implement child safety procedures in line with our safeguarding policies.

Policy Updates

This Privacy Policy may be revised from time to time to reflect legal, operational, or technological changes. We encourage users to review this page periodically. The most recent version will always be available on our website with the date of revision.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Needsync Foundation
Email: info@needsyncfoundation.org
Phone: +91-9987154568
Address: Dahisar Bridge – St George Church, Mandapeshwar, Dahisar West, Mumbai, Maharashtra 400068